Service Uptime Guarantee in Hosting
All of our hosting plans feature a 99.9% service uptime warranty. We can reach that goal by using an innovative cloud hosting platform where each individual service (files, email messages, databases, etc.) has its own group of machines. We do not run everything on one machine as most providers do, so we have practically eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your websites. If one server fails, the other ones within the cluster will take over in order to ensure the uninterrupted work of the sites. To prevent infrastructural problems, our web server facilities use powerful diesel backup generators and a number of independent Internet providers as to make certain that site visitors will be able to reach your sites no matter what. We also have a group of knowledgeable admins monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server plans include a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service disruptions at all because of the fact that we use a cutting edge cloud platform and instead of handling everything on just a single server like most companies do, we have different clusters of servers that deal with each and every service - files, e-mails, Control Panel, databases, etc. We have a customized load-balancing system, so our website hosting service is a lot more stable in comparison with what you would typically find available. To make sure that nothing will disturb the work of your websites, our server facilities have diesel backup generators and a number of different Internet providers. We also have software and hardware firewalls to stop DDoS attacks and staff monitoring the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Servers
If you obtain a Virtual Private Server through us, we guarantee that the physical hosting server your account is created on is going to be up and running no less than 99.9% of the time. While we can't control what you will do with your Virtual Private Server and what you set up on it, we're going to make sure that the main machine is going to work 24/7 without disruptions. Our facilities have redundant Internet providers as well as backup power generators to guarantee the continuous work of all machines accommodated there. If you experience a problem with any virtual server on the physical one, we have a crew of skilled admins to eliminate it in a very timely manner and to ensure that the other VPS server accounts in that server won't be affected. We use only new, diligently tested hardware components for all the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
If you purchase a dedicated server package from our company, you’ll be able to take full advantage of our service and network uptime guarantee. We will ensure that your web server is online at least 99.9% of the time no matter what. We employ new, thoroughly tested hardware components to build each and every server and we guarantee that all the pre-installed software is working correctly before the machine is handed over to the client. We have also taken measures to avoid any possible infrastructural issues - the uninterrupted power supply is guaranteed by powerful diesel generators, while 24/7 access to the dedicated servers is guaranteed via a number of independent Internet service providers. Our admins are available 24/7, including weekends & holidays, so even if any unpredicted difficulty comes up, they can handle it immediately to avoid any downtime of your server and the web sites or offline applications accommodated on it.