Apart from having more system resources, a good reason why you can get your own web server and use it instead of a shared hosting plan is the fact you are able to install and run a large selection of software. With a shared account, you could use apps, which do not need root access and aren't installed server-side, so in the event that you require certain software for your Internet sites, you cannot do the installation on a shared hosting server. This is not the case with a hosting server of your own in which you can install whatever you would like. The downside is that you may not have much experience and taking care of your own machine is more complicated that managing a shared hosting account in which the company takes care of most things. This is the reason why we offer another service for our server plans called Installation & Troubleshooting and you may make use of it any time that you come across any issues with the administration of your hosting server.

Installation and Troubleshooting in VPS Servers

You can add the upgrade with a couple of mouse clicks whenever you require it and regardless of the VPS servers plan you have selected. This may be done either during the order procedure if you think that you'll require support from the very beginning or later from the VPS billing Control Panel in the event that you have problems with any program on the hosting server. Our skilled admins can install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you can use it whenever you want. The majority of tasks take less than that, so the remaining time will be available for the future and you will be able to see it inside the billing CP constantly. You can use the upgrade as a separate service or on top of the thirty minutes of custom work that are part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any of the Linux dedicated servers which we offer at any time that you need it. In the event that you need any custom work from our admins as soon as your server is prepared, you'll be able to acquire the upgrade during the hosting server signup process, or if you need something to be done afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service features 60 minutes work from our administrators on your machine, so if you face any issues to install a third-party piece of software or some application gives errors and doesn't work the way it should, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect if you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it comes with.