If your website hosting provider supplies live chat support, you will be able to speak with an agent live and find out helpful info or get a problem resolved promptly. The basic advantage of using chat instead of calling to talk to a live person is that you need just a computer with access to the web, so you will not pay any charges in the event that you're in a different state or country. In addition, it'll be quicker to copy and paste details for instance domains, usernames or error messages i.e. details that are sometimes hard to give to the other party on the telephone. The live chat is also a considerably faster option to contact the web hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, when some problem requires more time to be dealt with, you'll be able to do something else while you wait for guidance on the live chat, so you will not waste time - something that is not possible if you are on the telephone.

Live Chat Support in Hosting

We provide a live chat assistance service for all of the Linux hosting that we offer and we can assist you with almost everything live. In case you do not have an account with our company yet, we'll be able to provide you with more information about the packages in order to help you to get the most appropriate plan. If you are an existing customer, we're able to assist you with any billing or general matter and also with multiple common tech issues, such as an e-mail address installation in a desktop e-mail client. In case you can't give us a call for some reason or you are in a country where we do not have a local telephone number, our live chat will be the best choice to contact us. Of course, some issues require additional time to investigate and test, which means that you will need to open a ticket to our technicians, still, we can save your time and assist you with many issues on the chat.

Live Chat Support in Semi-dedicated Servers

We have live chat support that is accessible to all our prospective and current customers. In case you are searching for a new website hosting account, you are able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting service in order to select the right package for your websites. In the event that you already own an account with us, we'll be able to support you in a timely manner with billing, general and first-level techmatters. Although sometimes you will need to open a ticket as there are troubles that can't be resolved on the live chat, we'll be able to help you with various basic tasks, for example installing an email account in an email client or redirecting one domain name to another one. As a result, you will take advantage of timely support and you'll save a long time.