Phone Support in Hosting
All our hosting plans offer phone support 14 hrs per day even on public holidays, which means that if you don't have an account yet, you can call us and learn more about our solutions or if we'll meet the system requirements for your web sites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you'll be able to call the number which is nearer to you. If you're a current customer, we can assist you timely with any general and billing matters as well as with numerous tech matters in order to save you time and efforts - we are aware of the fact that in some cases it's more convenient to consult with a live person and get things done immediately. Of course, some situations cannot be managed on the telephone, so in such a case you are able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be sure that there will always be somebody to assist you if you have any questions about the semi-dedicated server plans that we supply. Whether you'd like to find out more about the packages, you have some billing issue or some general problem, you can give us a call. Despite the fact that some more technical issues may require a support ticket to give some time to our tech support crew to investigate, we are able to help you with lots of tech questions on the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the U.S.A., the United Kingdom and Australia, we have local phone lines in all of these countries as well. In case you are in a different country, we also have an international number where you can contact us.