1 hour ticket response
We are committed to delivering a rapid and adequate reply to each client support ticket submitted by a customer. Our proficient client service team members will review your inquiry and will offer you the most efficient option. We offer a 1–hour response time guarantee for all tickets. In fact, our average tech support ticket response time has proved to be twenty minutes.
A First–Class Client Support Service
We have a team of web hosting support engineers who are prepared to respond to all your inquiries every time you require assistance. The majority of our tech support staff representatives have lots of years of experience in the Linux hosting field, which means that you can constantly depend on quick and comprehensive answers to your problems.
An Easy–to–Browse Help Section
To help you find a quick hint on how you can use a given feature, we have incorporated a really user–friendly Help section in your Website Control Panel. You can browse through an extensive collection of web hosting account administration articles and website administration articles, have a gaze at our F.A.Q. section or check out our instructional video tutorials.